It’s Not Working at All

By Nazmul Hasan Technical Writer
REVIEWEDBy Forhad Hossain Plugin Developer

In This Article :

If you're encountering issues with the Editorial Rating WordPress plugin, follow these troubleshooting steps to resolve them:

Plugin Compatibility Check

Ensure that the Editorial Rating plugin is compatible with your version of WordPress. Sometimes, plugins become incompatible with newer versions of WordPress, leading to issues. Check the plugin's documentation or support forums for compatibility information.

Plugin Conflict Check

Deactivate all other plugins except Editorial Rating and switch to a default WordPress theme (such as Twenty Twenty-One). Then, check if the issue persists. If the problem resolves, reactivate your plugins one by one to identify the conflicting plugin. If the issue persists even with other plugins deactivated, move on to the next step.

Theme Compatibility Check

Some WordPress themes might conflict with certain plugins. Switch to a default WordPress theme temporarily to see if the issue persists. If the problem resolves with the default theme, contact the theme developer for assistance or consider using a different theme.

Check for JavaScript Errors

Open your browser's developer tools (usually by pressing F12) and navigate to the "Console" tab. Look for any JavaScript errors related to the Editorial Rating plugin. Addressing these errors might resolve the issue. Common JavaScript errors include syntax errors or conflicts with other scripts.

Review Plugin Settings

Double-check the plugin settings to ensure everything is configured correctly. Pay attention to any required fields or settings that might affect the plugin's functionality.

Clear Cache

If you're using any caching plugins or services, clear the cache to ensure you're viewing the most recent version of your site. Cached content might sometimes cause conflicts or prevent changes from appearing.

Update WordPress and Plugins

Ensure that your WordPress installation, theme, and plugins, including Editorial Rating, are updated to the latest versions. Outdated software can sometimes lead to compatibility issues or bugs.

Contact Plugin Support

If none of the above steps resolve the issue, reach out to the plugin's support team for assistance. Provide detailed information about the problem, including any error messages or steps to reproduce the issue. The plugin developers should be able to provide further guidance or fixes.

By following these troubleshooting steps, you should be able to diagnose and resolve any issues you encounter with the Editorial Rating WordPress plugin.